Got questions? We’ve got answers.

Find answers about KeenSpire, including account setup, child profiles, routines, progress tracking, privacy, and troubleshooting.

Explore by category

Browse help topics by area.

Getting Started

Learn the basics of setting up and using KeenSpire.

Parent Account

Manage your account, login details, and parent access.

Child Profile

Set up and update your child’s profile.

Programs

Learn about the Autonomy and Emotions programs.

Parent Guide

Understand how the parental guide supports you throughout your child’s journey.

Keen, the Parent Coach

Learn how to interact with Keen and get personalized guidance.

Observations & Prescriptions

Find out how to fill out observations and enter prescription information.

Games & Avatar Customization

Discover KeenSpire’s games, wardrobe, shop, and avatar customization.

Technical Support & Privacy

Get help with technical issues, privacy, data, and account support.

Quick answers to common questions from parents.

Still need help?

Our team is here to support you. Send us a message and we’ll help you find the right answer.

Contact us